Contact & FAQs

+ How soon will my order ship? What are the transit times?

Most orders will ship within 24 hours with the exception of launch days. Please allow 3-5 days for orders placed during launch to ship. Both First Class and Priority Mail take 1-3 business days to ship.

+ My package hasn't arrived yet/got lost/damaged in the mail. Help!

Unfortunately, once your package has shipped, it is in the hands of the USPS. All packages come with a tracking number so you are able to go to their website and track it's progress. If your package arrives damaged you may file a claim immediately but it must take place within 60 days of receipt. If your package is lost, you must wait 15 days after it's been mailed to file a claim.

+ Can I see your items in person?

Be sure to check out the Shows section in the top navigation bar to see all upcoming craft and vendor shows we'll be taking part of.

+ I live locally in your area. Can I pick up my order?

Absolutely! Please message me to arrange a day and time.

+ Do you accept returns

If there was a product issue, please get in touch with us within 5 days of receipt. Each listing clearly states the product description, including sizes. We do not accept returns on items where the size was misjudged.

+ I've seen people bending their polymer clay earrings on social media. Can I do that to mine?

I highly discourage you to see if your earrings can bend. This can cause structural damage to them, especially if they have a high gloss coating. In other words, please don't.

+ Do you offer custom orders?

Yes! Please message us if you're looking for something custom for your special day. We have a variety of options, including colors, shapes and more.

+ What about wholesale?

We are always up for more orders! Please message us and we will be in touch.